Terms of Service

By creating an account or using Lumeo Spotlight you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms do not use the service. These terms constitute a legally binding agreement between you and Lumeo Digital LLC.

Lumeo Spotlight is an AI visibility monitoring platform that queries third-party AI engines including ChatGPT, Gemini, Claude, and Perplexity on your behalf, analyzes responses, generates a proprietary visibility score, and provides rule-based recommendations. The service is provided as-is and is intended for informational purposes only.

You must be at least 18 years old and capable of entering a legally binding contract to use Lumeo Spotlight. By using the service you represent that you meet these requirements. The service is intended for business and professional use only.

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. You agree to notify us immediately at contact@lumeodigital.co if you suspect unauthorized access. We reserve the right to terminate accounts that violate these terms.

You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorized access to any part of the service or its infrastructure
• Use automated tools to create multiple free accounts or circumvent rate limits
• Submit false, misleading, or inaccurate information about yourself or others
• Use the service to harass, defame, or harm any individual or entity
• Reverse engineer, decompile, or attempt to extract the source code of the service
• Resell or sublicense access to the service without our written consent
• Use the service in any way that could damage, disable, or impair the platform

We reserve the right to suspend or terminate your account for any violation of these terms without notice or refund.

Free tier: Includes one visibility check per month with no competitors. No payment required.

Pro tier: $79 per month billed monthly. Includes daily monitoring, up to 5 competitors, 4 AI engines, weekly email digest, and priority recommendations.

Payments are processed by Stripe. By subscribing to Pro you authorize us to charge your payment method on a recurring monthly basis. All fees are in US dollars. Prices may change with 30 days notice.

Cancellation: You may cancel your subscription at any time through the billing settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

Refunds: All sales are final except where required by applicable law. We may issue refunds at our sole discretion on a case-by-case basis.

The Lumeo Spotlight visibility score is a proprietary metric developed by Lumeo Digital LLC. It is calculated using a deterministic algorithm applied to AI engine responses. The score is provided for informational and tracking purposes only. We make no representations or warranties that the score accurately reflects your actual visibility, reputation, or business performance. The score should not be used as the sole basis for any business decision.

Lumeo Spotlight displays responses generated by third-party AI engines. We do not control, endorse, or verify the accuracy of AI-generated content. AI responses may be inaccurate, outdated, biased, or incomplete. We are not responsible for any AI-generated content about you, your competitors, or any other individual or entity. You use this information at your own risk.

All content, features, and functionality of Lumeo Spotlight including but not limited to the scoring algorithm, dashboard design, recommendation engine, and branding are the exclusive property of Lumeo Digital LLC and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

Your data remains yours. You retain all rights to the information you provide to us.

We treat your profile data, competitor information, scores, and run results as confidential. We do not share this information with other users or third parties except as described in our Privacy Policy.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUMEO DIGITAL LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE.

You agree to indemnify, defend, and hold harmless Lumeo Digital LLC and its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses including reasonable legal fees arising out of or related to your use of the service, your violation of these terms, or your violation of any third-party rights.

These terms are governed by the laws of the State of Florida without regard to its conflict of law provisions. Any dispute arising out of or related to these terms or the service shall be resolved by binding arbitration in Miami-Dade County, Florida under the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

We reserve the right to modify these terms at any time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Your continued use of the service after changes take effect constitutes your acceptance of the updated terms. If you do not agree to the updated terms you must stop using the service.

We may suspend or terminate your access to the service at any time for any reason including violation of these terms. Upon termination your right to use the service ceases immediately. Sections 7 through 14 survive termination.

If any provision of these terms is found to be unenforceable the remaining provisions will remain in full force and effect.

These terms and our Privacy Policy constitute the entire agreement between you and Lumeo Digital LLC regarding the service and supersede all prior agreements and understandings.

Lumeo Digital LLC
Florida, United States

contact@lumeodigital.co